Platform · Supplier Portal
Collect DPP supplier data without months of email chasing.
Most of what a Digital Product Passport must contain originates with your suppliers, not on your own factory floor. The Supplier Portal is where that data actually gets collected: structured, auditable, and answered by suppliers in their own portal. Manufacturers stop emailing PDFs. Suppliers answer every customer's requests in one place.
Collecting DPP supplier data by email is broken
Collecting compliance data from a 40-supplier chain by email means months of chasing, PDF forwarding, and manual re-entry. That is not a process, it is a liability. And it happens again for every audit and every product update.
Without Traceable
With Traceable
Why do Digital Product Passports need supplier data?
The passport is yours to publish, but much of the data is theirs to provide. That makes DPP compliance a supplier data collection problem before it is a publishing problem.
| What the passport must contain | Where it lives in your supply chain |
|---|---|
| Material composition Reg. (EU) 2023/1542, Annex XIII point 1(b) | The battery passport must state the material composition of the battery. The substance data behind that statement — cell chemistry, critical raw materials, substance declarations — sits with your cell and component suppliers. |
| Recycled content and carbon footprint inputs Reg. (EU) 2023/1542, Art. 77 and Annex XIII | Recycled content shares and the upstream inputs behind the carbon footprint declaration are supplier-side numbers: recyclate certificates, precursor origins, energy and emissions data from the plants that made your materials. |
| Category-specific ESPR data points Reg. (EU) 2024/1781, Annex III | ESPR passports carry the data that the delegated act for each product group selects from Annex III, including the information required under Article 7(2), point (b), and Article 7(5): substances of concern and, where set, performance on parameters such as durability or recyclability. Much of that data originates with suppliers before it ever reaches the manufacturer. |
The clock is running: LMT, industrial and electric vehicle batteries in scope need a passport from 18 February 2027 (Article 77(1) of Regulation (EU) 2023/1542), and a passport cannot be published until the data behind it has been collected.
One portal. Two sides of the supply chain. Both benefit.
Most compliance tools are built for manufacturers and treat suppliers as a data source to be interrogated. Traceable's Supplier Portal is built for both — because a portal suppliers actually want to use is the only way manufacturers actually get their data.
AI-powered
AI that works for both sides of the table
AI features run on Anthropic's Claude models through Amazon Bedrock in the European Union. AWS states in its Amazon Bedrock FAQ that neither AWS nor third-party model providers use inputs to or outputs from Amazon Bedrock to train models, and that inputs and outputs are not shared with model providers. Every AI output is human-reviewable. Nothing is auto-submitted without your approval.
Material smart-suggest
When a supplier adds a new material to its library, AI suggests a short compliance description, a likely material type and key properties from the material name. The supplier reviews and edits before saving.
Filename and type consistency check
AI flags when an uploaded file's name or declared document type is inconsistent with what was expected, before the document is relied on.
All AI outputs require human confirmation before being committed to any DPP. Stored data stays in EU data centres. AI features run on Anthropic's Claude models through Amazon Bedrock in the European Union. AWS states in its Amazon Bedrock FAQ that neither AWS nor third-party model providers use inputs to or outputs from Amazon Bedrock to train models, and that inputs and outputs are not shared with model providers. Full AI architecture →
Platform moat
Every supplier onboarded answers you in one place.
When you invite a supplier, it signs in to the Supplier Portal with a one-time code. If other Traceable customers have invited the same supplier, it sees all of its requests in the same portal, but each request is answered separately and no answer is copied from one customer to another.
1×
Portal per supplier
Supplier signs in to one portal for all its customers
N×
Requests fulfilled
Each customer request is answered separately, by the supplier
0×
Answers shared across customers
An answer to one customer is never copied to another
"A supplier invited by Operator A signs in to the same portal when Operator B invites it. Each operator gets its own answers, and nothing moves between them unless the supplier answers again."
Platform design principle — Traceable
How supplier data gets into your Digital Product Passport
From first invite to published DPP, in three steps. No software for suppliers to install. No account to create. No delays.
Manufacturer sends structured data requests
Not an email — a structured questionnaire.
From a product traceability page, you choose the supplier and the fields you need (recycled content, carbon footprint breakdown, conflict minerals declaration, RoHS certificate), add a note, and click send. The supplier receives an email about the request and signs in with a one-time code to see exactly what is being requested.
Supplier accesses the portal in one click
One-time code. No account. No friction.
The supplier clicks the link in their email, signs in with a 6-digit code sent to that address, and enters their dedicated portal session. They see the request, the specific fields required and your note, and can answer it or decline it with a reason. Answers given to another Traceable customer are never shown or reused here.
You approve what goes into the DPP
No email attachments. Every answer reviewed and logged.
Submitted supplier answers appear on your data requests page, where you approve them or send them back with a note. You then enter the approved values in the passport, and the compliance score recalculates as you do. Every response is timestamped and attributed in a tamper-evident audit log, and the supplier can see the products it is linked to.
What the portal looks like — for both sides
Manufacturer — Supplier scorecard
Supplier — Compliance identity dashboard
Designed for regulated data. Secure by architecture.
Supplier data doesn't just need to be collected — it needs to stand up in an audit. Traceable's architecture is built for exactly that: every data point is provenance-stamped, every share is consent-gated, and every session is isolated.
- Row-level security — suppliers can only see their own requests
- OTP authentication — no shared passwords, no credential sprawl
- Explicit consent gate — every data share requires supplier approval
- Tamper-evident audit log: every submission timestamped and attributed
- Data residency in EU, hosted in the Supabase EU region (Dublin, Ireland)
- GDPR-compliant — full DPA and subprocessor transparency
Questions about the Supplier Portal
It depends on the product category. For batteries, Annex XIII of Regulation (EU) 2023/1542 lists the passport content, and much of it originates upstream: material composition, recycled content shares, carbon footprint inputs, and the documentation behind due diligence. For ESPR categories, the data points in Annex III of Regulation (EU) 2024/1781 are activated per category by delegated act. The Supplier Portal maps each request field to the passport attribute it feeds, so suppliers see exactly which obligation their answer serves. The templates shipping today are listed under 'Which compliance templates are available?' below.
No. Supplier portal access is always free. Your Traceable subscription as a manufacturer covers the cost of inviting and collecting data from your entire supply chain. Suppliers pay nothing.
A supplier invited by several Traceable customers with the same email address sees all of their requests in one Supplier Portal. Each request is answered separately, and nothing is copied from one customer to another. Their data for Operator A is never visible to Operator B.
It does not, today. Suppliers upload their certificates and declarations directly into the request; a member of your team can then run Traceable's AI extraction on your side against whatever they send.
Not today. A supplier answers the requests sent to it, and cannot forward sub-questions to its own suppliers through Traceable.
Today a data request uses the standard fields on the product traceability page: recycled content percentage, carbon footprint breakdown, conflict minerals declaration (CMRT) and RoHS compliance certificate.
Documents on your products carry expiry dates. Traceable checks them daily and emails your team when a certificate expires within the next 60 days or has just expired.
Ready to stop chasing suppliers over email?
Register for a free trial. Invite your first supplier. See how quickly structured data collection changes your compliance workflow.
Supplier portal access is always free. Your suppliers pay nothing.